Support and Operations Online Courses for Rice Students

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In this course, you\'ll learn how to keep track of the different versions of your code and configuration files using a popular version control system (VCS) called Git. We\'ll also go through how to setup an account with a service called GitHub so that you can create your very own remote...
In this course, we\'ll give you the tools to quickly identify and solve real-world problems that you might come across in your IT role. We\'ll look at a bunch of different strategies and approaches for tackling the most common pitfalls of your code and IT infrastructure. You\'ll learn strategies...
Students are introduced to the field of cyber security with a focus on the domain of security & risk management. Topics include the fundamental concepts and goals of cybersecurity (the CIA triad), security governance design, the NIST cybersecurity framework, relevant laws and regulations, and the...
\"Quantum Computing\" is among those terms that are widely discussed but often poorly understood. The reasons of this state of affairs may be numerous, but possibly the most significant among them is that it is a relatively new scientific area, and it\'s clear interpretations are not yet widely...
This course is geared towards anyone looking to take the CompTIA A+ certification exam. This certification focuses predominately on computer support or helpdesk. This course gives you easy access to the invaluable learning techniques used by many in their preparation of the CompTIA A+...
This course is geared towards anyone looking to take the CompTIA A+ certification exam. This certification focuses predominately on computer support or helpdesk. This course gives you easy access to the invaluable learning techniques used by many in their preparation of the CompTIA A+...
This three-course specialization introduces you to the design principles, installation steps and operational procedures required to successfully adopt the Apigee API Platform for Private Cloud. Through a combination of video lectures, hands on labs and supplemental materials, you will learn how...
Professor Tak Auyeung of American River College, said it beautifully, \"A programming language is not a fashion statement\" it is used for a purpose. Whether it is to add new features, modify logic, create APIs to integrate it into other applications, or implement modern development practices,...
In this course, you\'ll learn how to apply automation to manage fleets of computers. You\'ll understand how to automate the process for deploying new computers, keeping those machines updated, managing large-scale changes, and a lot more. We\'ll discuss managing both physical machines running in...
The capstone project is designed to give you the opportunity to apply what you\'ve learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management portfolio illustrating the nature of a specific...
Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive...
In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption...
For an increasing number of established companies, creating new businesses and programs within the company is an imperative for success. Maturing technologies and aging product portfolios are requiring established companies to create, develop, and sustain innovative new initiatives. In this...
This course introduces a series of advanced and current topics in cyber security, many of which are especially relevant in modern enterprise and infrastructure settings. The basics of enterprise compliance frameworks are provided with introduction to NIST and PCI. Hybrid cloud architectures are...
This course \"FinTech Risk Management\" help you understand risk management and corporate governance in finance industry with the disruption by FinTech and RegTech. You will become more confident to analyse and make recommendations to develop business strategies balancing the risks in operation,...
This course \"FinTech Security and Regulation (RegTech)\" help you to understand RegTech and to become more confident and persuasive in your ability to analyze and make recommendations to executives within the finance industry regarding how to react to these changes, e.g. Regulations to...
The FinTech revolution is rapidly transforming the financial industry. The use of digital technologies is the norm, and together with regulatory and market changes it is creating a revolution. After completion of the module, you\'ll be able to: describe the changes that influence the financial...
Transform or disappear, the Darwinism of IT: In order to adapt to a digital world, a two-speed IT is needed. Despite the importance of IT in today\'s digital world, Chief Information Officers (CIOs) often struggle to get their voices heard by executive committees. Faced with this challenge, IT...
Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions,...
Agile teams use \"just enough\" planning and an incremental approach to accomplishing the work of the team. Every project and every team uses a custom agile methodology. This course discusses common foundational principles and practices used by agile methodologies, providing the student a...

Support and Operations Online Courses for Rice Students

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